Follow Me to Ext. when Logged Out

[netsafe1]

I have an IP Office 5.0.18. The call center users have a forced log in defined in user rights. For some reason when they are logged out, forwarding status changes to "Follow Me 7707". Nothing is data filled at the User level in the Forwarding tab, the users do not have a Call Forward All button, looked through User Rights. Not sure where to look next.

 

[tlpeter]

Are you sure that they have a log out button?
Perhaps there is something else configered with the wrong label.

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[netsafe1]

They have both Extn LogIn and LogOuts on each phone. They just have (3) line appearances, Visual Voice, Log-in and Log-out. Very Basic. and when they are logged out, they are call forwarded to 7707...

 

[tlpeter]

Is there a user shortcode with this problem ?


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[derfloh]

Perhaps the Follow Me option is set in the settings of user "No User

 

[netsafe1]

Perfect - that was it! Thanks for your help.

 

[CarGoSki]

What was it and who gets the star?

It's people like you who generalize.

 

[amriddle01]

No User I would say

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[tlpeter]

Is there a no user source number for getting stars ?


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[amriddle01]

It's coming in the next fix, along with a working search function and stars given actually showing

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[CarGoSki]

I know and that would be cool. You could at least use your "other" account to give yourself a star. I wonder if that is how that one guy acquired the thousands he has?

It's people like you who generalize.

 

[CarGoSki]

I am hot on tlpeters tail with my mighty 50 stars.

It's people like you who generalize.

 

[amriddle01]

I once added a new account (called "naughtyboy")and posted the R5 new features while it was Beta, it was removed and they must track IP address against users as they knew it was me and I nearly got booted

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[CarGoSki]

CarGoSki is my home account therefore I can screw off as much as I want on the account. Perhaps if CarGoSki gets killed I may open a different account at work using a different domain and ip. So far so good though!

It's people like you who generalize.

 

[amriddle01]

And your other username is what?

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[netsafe1]

Sorry - the answer was No User provided by derfloh. Again thank you for your help as I spent a couple of hours searching.

 

[CarGoSki]

The other user has yet to be created. No need to create an alter-alter ego yet.

It's people like you who generalize.