Embedded VM actions to Mailbox 1

[SoGaIPO]

IP Office 500v2 9.1.200
Trying to program embedded voicemail auto attendant action to transfer direct to a group mailbox instead of ringing the group first. Any help?

 

[TouchToneTommy]

If you've added the typical shortcode of #2XX/Voicemail Collect/"#"2N, then make a selector code do a Transfer (NOT Normal Transfer) to # and the extension number of the group

 

[SoGaIPO]

Thanks TTTommy, now if I can just remember to add this to my list of "Things to set up on all new systems" I'll be ok. lol

 

[TouchToneTommy]

I have created an offline configuration with my typical features and shortcodes set up. Open 2 instances of Manager, and copy and paste from one to another. Might have to adjust some of the shortcodes to match the numbering plan of the real system, but copy over the ARS, User Rights, shortcodes, embedded auto attendants.

 

[SoGaIPO]

Yea i started to do that a few years ago but this thing is so easy and I can typically set up one in less than an hour so I stopped using it. But I will add this to the list of things that i put in all systems. Just wish we had some larger configurations coming but that's another story.