Editing Outlook Rule to Missing Mailbox

[EmperorBox]

I am currently having an issue withe Exchange 5.5 and a user I need to edit a rule from. This mailbox is setup just to forward email that goes to it, to other users in the company. We have an employee who got layed off and I need to remove them from the list of that email address. However, I am unable to gain access to this mailbox.

When I try opening up the mailbox via Outlook XP, it shows "Unable to open folder, the inbox folder could not be displayed". I checked its settings on the Exchange server, and it doesn't have a login name nor does it have a DL attached to send the emails out to these employees.

So I assumed its a rule setup, however, I am unable to access that outlook account to change it. Any help would be appreciated!


Thanks!

Matt

 

[zbnet]

Do you have permissions to open that mailbox? Have you added your NT logon to the Permissions tab of the mailbox you are trying to open? (If you can't see a Permissions tab for the mailbox in Exchange Admin, you need to tick the option in Tools Options to show permissions tabs for all objects.)

Rather than have a rule on a mailbox that does the forwarding to a bunch of other people in the company, wouldn't it be easier to use a DL to do this job?