DOS Error when trying to opening a report 1

[thorny00]

Using version 8.0
Trying to open a report and and thinks for about 2 minutes then a pop-up comes up 'DOS Error' I click OK and it shuts Crystal down. Any idesa, fixes?? This report has been running daily for awhile, no-one else has this report open, and no other problem is linked to the report.

All help is greatly appreciated!!

 

[IdoMillet]

What are you using to open the report, Crystal or a 3rd party viewer?

If Crystal, did you try to simply reinstall?

Cheers,
- Ido

CUT, Visual CUT, and DataLink Viewer:
view, e-mail, export, burst, distribute, and schedule Crystal Reports.

http://www.MilletSoftware.com

 

[thorny00]

I'm using Crystal to try and open it. I haven't tried to reinstall Crystal because I can open other reports. This problem seems to be with one report only (and it figures to be a daily report!)

 

[Eddie1979]

I'm having this problem too!
When I try to open one particular Crystal Report it comes up with:

"An unknown error has occurred while accessing c:\<PATH>\rptMyReport.rpt"
Then
"Dos error."

I recently removed and re-installed Crystal Reports 9, so I think Crystal is OK. I can open all other reports. Can anyone please help?

Eddie.

 

[GJParker]

can you open the report using any another PC running crystal reports ?

If other reports open OK I would guess it's a problem with the report, do you have a backup of the report you could restore ?

has the underlying database been changed ? can you open or create any othre reports using this same database connection.

HTH

Gary Parker
MIS Data Analyst
Manchester, England

 

[Eddie1979]

Many thanks for your reply Gary.

I have re-installed Crystal Reports (v9) and checked it on other PCs - there appears to be a problem with the file itself. I have managed to get a copy of the report from somewhere else so my problem is solved (this time anyway!). It would still be interesting if anyone knows what could cause this.

Eddie
(Also in Manchester!)