Does anyone have a Traffic Engineering book?

[giar]

Does anyone know where I can locate a Avaya Traffic Engineering book.

 

[Ronster]

Sorry, but I don't know where the book is.

Can I ask what information you require from it. If you are looking to try and work out capacity required for a call centre you should look at:

http://www.erlang.com/

There you will find some very useful (and free!) calculators.

Hope this helps,

Ronster

 

[lopes1211]

Maybe you can check some book distributers. I never saw it with the Avaya/Lucent logo, just AT&T. It's ISBN 0-13-335407-5. Basic Traffic Analysis, Roberta R. Martine, 1994 AT&T published by Prentice-Hall. It also came with a diskette with some basic erlang/CCS calculation tools. -CL

 

[CommDude]

Check out the on-line resource:

http://www.webtorials.com/main/eduweb/voice/traff-eng/index.htm

You need to register with web tutorials first. The resource looks pretty good and is generic to telecom traffic engineering.

The tools specific to Avaya are not available outside Avaya (at least I highly doubt they are). For the most part, any vendor will follow closely to industry standards with respect to traffic engineering. There are some vendor nuances with respect to traffic engineering VoIP shared resources, media gateway (Avaya's Prowler card) and media gateway controller (Avaya's C-LAN), but if you're to this level of detail, Avaya will (should) provide the calculations for you.