Distinctive Ringing

[djacobs38]

Hi,

I have a client that would like the ring to be different when a user is notified that a caller has been on hold for longer than the hold timer. They would like the ring to be different than the ring that is currently being used for incoming calls. Is that possible? The system is an IP Office 500 V2.

Thanks,
Daniel

 

[amriddle01]

A hold timeout ring is a triple ring anyway IIRC

 

[djacobs38]

Ah yes that's true. I guess the client is hard of hearing and can't figure that out lol.