Distinctive ring forward to an extension

[nortelenthusiast]

Hi, I'm wondering if it's possible to have our Norstar CICS 4.1 recongnize a distinctive ring pattern from out telco and forward it to a specific extension (i.e. our fax machine).

Is this possible and what programming needs to be done?

Thanks in advance.

 

[nortelenthusiast]

*OUR telco

 

[curlycord]

No

The telco or any telecom store would have the device that does though.

It has one input and 2 outputs, one to trunk port and one to fax machine.


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curlycord

http://www.curlycord.com

 

[YnotPhone]

I have several sites that use the "Stick" or "Ultracom" to do this feature.

The CO trunk goes into the device mentioned, and the device monitors the line... if the device hears a fax tone it switches the call to the port for fax or for a regular call if no tone is found.

Unfortunatly there is a delay in receiving calls since the device monitors the call before transfering to the correct port.

 

[curlycord]

The Stick is for sharing a line with 3 devices, it can only detect a fax signal or a manual entry code, what he has is Identa Call which is 2 phone numbers on one circuit.

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curlycord

http://www.curlycord.com

 

[YnotPhone]

My bad... guess I never read it out completely.

Curly is correct, my last statement is now moot.

 

[Bob3470]

I have never seen one but I thought on CICS you could put in a key code that would turn on a fax switch and get the fax out of the ATA port.

 

[curlycord]

Yes but again...thats a different topic.

That would apply for a CICS to recognize a fax tone (not a ring pattern) if using the CICS internal CCR.


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curlycord

http://www.curlycord.com

 

[Bob3470]

Your rite

 

[fireeater]

as curlycord says you need a ring detector before the system

i have used "line share devices" (brand name) they can be purchased as fax detect or as ring detect

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mike