Is it possible to disable the ringback a caller hears when being sent to a hunt group extension (or any extension) from a vector route-to step?
This is a Definity Rel. 11 switch, and the hunt group is for our IVR (which is a group of analog extensions).
We would like for the transition from the switch announcements to the IVR menus to be as seamless as possible, and the IVR always takes a ring to answer the call. This may be more of a question for our IVR vendor, but I'll start here.
Thanks.
This is a Definity Rel. 11 switch, and the hunt group is for our IVR (which is a group of analog extensions).
We would like for the transition from the switch announcements to the IVR menus to be as seamless as possible, and the IVR always takes a ring to answer the call. This may be more of a question for our IVR vendor, but I'll start here.
Thanks.