Directed call pickup

[kwoerner]

I am working with a mix of 2616, 2008, and 3903's. Is there any way that I can put a caller on hold on ext. 4444 and go to another phone ,hit pickup 4444 and get the caller? I tried using RNP and RNPG, but it will not work. Looked in the books and it said DNP will not work with the 3900's. Any help would be great.

 

[dnc16]

As long as the phones are in the same group, you should be able to pick the call up from another phone.

 

[worldwidedialtone]

If it is ringing you can pick it up is the only way, I think. Other thing you could do is PARK the call then retrieve the call from another set.

 

[Nortellian]

try cls dpua and key xx dpu. when you hear the phone ringing lift your handset press the dpu key than enter the extension of the phone that is ringing.

 

[phuzzy42]

Transfer the call to the other set (assign TRN to a key and CLS XFA), or Park it (put PRK on a key).

Steve Harmon
Greenfield, Indiana

 

[HASAGO]

It sounds like the park option is what you are after in the above example. The ringing group pickup is designed to answer still ringing numbers not already answered calls.