WE look forward to have your valued feedback on the following:-
We are trying to connect dialogic IVR behind our Definity. We are using D600JCT boards. WE have already set up E1 link between the two. We defined the stations in the definity also as VRUFD?
Question1 - When we dial this station, there is no activity on the IVR channel though we get a ring back tone. Can some one suggest what could be the problem? I am not sure here whether it should be DS1FD or VRU or VRUFD.
Question 2- We are not also sure as what settings we need to do on the Dialogic D600JCT board in DCM[Dialogic Communication Manager]? what are the ISDN parameters we need to change for the board in DCM?
Presently its main settings are configured as
Telephony
ScBus Speed - 4
PCM encoding - A law
Interface
ISDN protocol - CTR4
MISC
firmware file - default
fiemware file2 - default
parameterfile
parameterfile2
TFS file support - No
Looking for your valued feedback pls.
We are trying to connect dialogic IVR behind our Definity. We are using D600JCT boards. WE have already set up E1 link between the two. We defined the stations in the definity also as VRUFD?
Question1 - When we dial this station, there is no activity on the IVR channel though we get a ring back tone. Can some one suggest what could be the problem? I am not sure here whether it should be DS1FD or VRU or VRUFD.
Question 2- We are not also sure as what settings we need to do on the Dialogic D600JCT board in DCM[Dialogic Communication Manager]? what are the ISDN parameters we need to change for the board in DCM?
Presently its main settings are configured as
Telephony
ScBus Speed - 4
PCM encoding - A law
Interface
ISDN protocol - CTR4
MISC
firmware file - default
fiemware file2 - default
parameterfile
parameterfile2
TFS file support - No
Looking for your valued feedback pls.