Dial Plan Analysis Help

[namesrhard2pick]

Hello,

Might somebody confirm whether or not I can change a specific dial string if there are extensions currently active. For example: I want to break out my dialed string 6. Currently I have the following entries.

dial string = 6 ; total length = 3 ; call type = ext
dial string = 6 ; total length = 4 ; call type = ext

I am tying to break them out to reflect

DS TL
60 = 4
61 = 4
62 = 4
63 = 5
64 = 5
65 = 5
66 = 3
67 = 3
68 = 4
69 = 3

I receive error "one or more extensions exist with the same leading digits as this entry"

Thanks.

 

[koglass]

It would help to know what extensions are assigned in the 6 range and how long they are. For instance if the only stations you have assigned in 6 are 69X, or 64XX only...

 

[lopes1211]

If you add them and enter them 1 at a time, you will see where your confilict is.

-CL

 

[namesrhard2pick]

I currently have the following extensions programmed in the 6 range at 3 digits (667, 668, 670, and 699). These are assigned to my CLAN boards. I am also using 60, 61, 62, and 68 range at 4 digits for agent IDs. Here is what my dial plan looks like today. I am thinking my conflict is with 66, 67, and 69 since I already have extensions built in this range and I was hoping to make these ranges 5 digits.

Dialed Total Call
String Length Type
0 1 attd
1 3 fac
2 4 ext
3 3 ext
3 4 ext
4 4 ext
5 4 ext
6 3 ext
6 4 ext
7 2 dac
8 3 ext
80 3 ext
81 3 ext
82 3 ext
83 5 ext
9 1 fac
* 2 fac
# 2 fac



Hope this further information helps and appreciate the help.

 

[lopes1211]

Have you tried to just add these 3 entries:

63 = 5
64 = 5
65 = 5

????


-CL

 

[lopes1211]

Sorry, I meant "JUST" these 3 entries.

-CL

 

[namesrhard2pick]

Those worked fine. It sounds like as long as I have configured extensions in the 66, 67, and 69 ranges I cannot change to 5 digit?