Desktop Messaging on CP2.02

[vztech]

I have a desktop user who can forward the vmail message within outlook outside the company , it converts it to wave file for the person at the other end no problem (who does't have desktop messaging). But internaly it doesn't work any idea's.

Thanks

 

[johnpoole]

internal is the user sending the wav as a attachment? if so the pc should be able to download the attachment and have a wav file that will play independent of outlook, internal problem may be a setting on the mail server, had a problem with the same type of headache, it was solved by a sys param on the mail server, by their inhouse sever geek

john poole
bellsouth business
columbia,sc

 

[vztech]

Internaly I beleive they were just forwarding the message not adding an attachment. I beleive you can do a save as then forward the message but they want to just forward it as they do to the outside world.

I'll see what they say about the server. I asked before and they gave me that blank look . I wish I knew servers better.

thx jp