Deleting Users From Avaya IP Office Base Station 3

[OfficialPeezy]

Good Morning!

So i'm having a slight issue. I have a dect phone that was assigned to a user that got factory reset. I'm trying to resubscribe the phone but I believe the reason i'm having this problem is that the user still exists on the base station with that IPEI number and says its subscribed. I can't for the life of me figure out how to delete the user and avaya refuses to help me they keep sending me to their partner we purchased the system from. Any suggestions?

Thanks!!

 

[intrigrant]

Maybe andmaybe not, I never done that but a collegue recently did something like that.
But in the time we spend on this topic I could rebuild it three times and leaving me time for a coffee too.
I give up on this, it has been fun but useless.
I still think provisioning isn't working anymore.

 

[OfficialPeezy]

Probably going to try to rebuild it this weekend. Haven't done one yet, but at least I'll know what to do if I need to rebuild one in the future. I really appreciate everyones help on the topic though you guys are awesome.