Definity Station Help

[softbatch]

We have a Definity G3si. Our sister company (with 30 stations in the Definity) has just purchased another phone system and is planning to move their 30 extensions off the Definity. However, we still need the ability to 4-digit-dial one of their employees and have that number routed over to the new system.

Example: dial 1000 and have it ring out of our system and over to their system.

What do you think is the best approach to a solution? I was thinking along the lines of creating an individual VDN for each station that will be moved and having the vector route the call to the new number. Management suggested just forwarding the stations to their new numbers, but wouldn't that utilize RTUs.

I am fairly new to the Definity programming world - suggestions and advice would be greatly appreciated.

 

[NX01]

Forwarding it would be the easiest. You can set up VDN as well. I set up 5 xmobile stations for a group that moved to a remote office. That way when they call in it shows their old ext and we can still call the old ext. The down side is xmobiles require RTU's.

In the future everything will work...

 

[softbatch]

Do XMOBILE stations utilize port RTUs? I, disp sys cust, and noticed on page 1 there is a separate max for xmobile stations than for max ports. I have not configured xmobile stations yet. How do they differ from a digital station and what are the benefits&downside to using them?

 

[NX01]

You will have to pay for the RTU Xmoblie stations. Xmobile stations are used with the EC500 service in R10's(?) and above. It allows for the simultaneous ringing of the desk phone and cellular phone. This is just one way it can be implemented. You would use it as a station forward and for its Caller ID capabilties.

In the future everything will work...

 

[orypecos]

Call forwarding wouldn't be a good idea, as calls are only forwarded every so many minutes to avoid locking up all the trunks. I would think that using AAR would the way to go.

 

[NX01]

Is AAR a option? Would your company mind dialing another digit then the ext number?

In the future everything will work...

 

[g3rguy]

yes call forwarding uses RTUs, and yes Xmobile uses RTUs.

VDN's do not have an RTU.

 

[avayaconsultant]

You could buy an Avaya G350 Gateway and connect it to the new system. We just had to do this in two Mitel environments to finalize a 4 digit dial plan in conjunction with our Avaya equipment. It is costly, but it works.

Chris Shelton
Innovative Technology Solutions

http://www.inntechsolutions.net

 

[1a22ip]

what about UDP? Put the 4 digits in the UDP table. Put in an aar code. Point the AAR code to a route. Then in the route use digit insertion and insert NPA-NXX-XXXX.

Just thinking out loud
ED

1a2 to ip I seen it all

 

[NX01]

He hasnt answered back whether UDP is a option....

In the future everything will work...