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Definity G3r v9 Console Night Service
- Thread starter 4crew
- Start date
On the trunk form put in the 'night destination'. Or U can put a 'tas' trunk answer any station on console or attdt form, I forget which.
Da-vi'do Juan-is'imo
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.
Da-vi'do Juan-is'imo
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.
- Thread starter
- #3
Sorry, I'm quite new to administration. I have a Definity G3r ver 9, Audix ver 5. I have 2 switches. The auto attendant is administered on one but not the other, so I have a place to look for a working example -- I'm just not able to determine how it's working. I set the night service on my primary inbound ISDN trunk with the vdn for my auto attendant(AA), and the IAS Tie Trunk group number, but all inbound calls went to the AA. I have determined it's not set up through audix.
U say 'but all inbound calls went to the AA'. Isn't that were U want them to go?
What exactly are U trying to do? Reroute calls to the vector that is acting like a autoattdt or to the voice mail autoattdt?
Do U want the calls to go to the voicemail autoatdt only at nights and to go to the attdt the rest of the time?
Da-vi'do Juan-is'imo
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.
What exactly are U trying to do? Reroute calls to the vector that is acting like a autoattdt or to the voice mail autoattdt?
Do U want the calls to go to the voicemail autoatdt only at nights and to go to the attdt the rest of the time?
Da-vi'do Juan-is'imo
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.
- Thread starter
- #5
found the answer in case anyone else needs it:
change listed-directory-numbers
(confirm your switchboard numbers are present)
enter the vdn in the night destination field (enter)
Note: you can also send to an extension, recorded announcement extension, or hunt group extension
change console-parameters
(make sure the DID-LDN Only to LDN Night Ext field says 'n')
change listed-directory-numbers
(confirm your switchboard numbers are present)
enter the vdn in the night destination field (enter)
Note: you can also send to an extension, recorded announcement extension, or hunt group extension
change console-parameters
(make sure the DID-LDN Only to LDN Night Ext field says 'n')
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