Definity delayed ringing

[joehawkins]

Hi I am wondering if anyone could help? I have taken over a site with a definity prologix installed they have analogue lines ringing to groups of phones (not ideal I know) they are using an x port to route to a cover path and then to a coverage answer group, it works but I have noticed if I dial from my mobile it can be ringing my end for 6 or more rings before any phones start to ring.

Any ideas pleAse?

Thanks

Joe

 

[smokinjoe2938]

well the 1st two rings are to collect caller id, also what does a trace show?

 

[lopes1211]

List usage ext Z. Where extension Z is the x-port station. Perhaps it's bridged somewhere and ringing there for a bit before the coverage path kicks in. Is ALL CALLS set to yes on the coverage path form for internal and external calls?

-CL

 

[dialtonebone]

Post a list trace of the call

 

[montyzummer]

does it hit a vector ??? as requested post a config and trace

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[AvayaTier3]

Hardware platform Prologics
Definity Software Version?

display coverage path for xported station with critera, ringing and points of coverage
Please post here.

List trace limited in earlier software versions - Prologics is g3csiv6 and higher up to g3csiv13

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[joehawkins]

Thanks for the responses I will get to site as soon as possible and check it out.

Thanks joe