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Definity Audix Port Problem?

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techma1

techma1

Technical User
Joined
Aug 8, 2007
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140
I have a 9.5 release definity and a TN568 Definity Audix voice mail unit. Recently when the auto-attendant answers and the option 2 is selected to transfer....the unit transfers the call but then the group that answers it can't hear the customers however the customers can hear them. I have replaced T1 boards and swapped the processor. I took the attendant out and it solved the problem. Could it be that I have a bad port on the voicemail?
There are no alarms on the Audix.
 
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