Default to Line 1?

[fyreline]

OK, I have been the "RTFM" route and stll can't seem to make the phone default to Line 1 when I pick up the receiver. It insists on defaulting to "Handsfree Mute". I'll bet there's a simple solution . . . isn't there?

 

[curlycord]

Sounds like
1 - You don't actually have hands free programmed under capabilities therefore it is realy and Intercom key (F*0 to find out)

2 - Set/LineAccess/PrimeLine/Choose Pool A

3 - Lines (2-3) remove from Pool A.


Is there only 1 line on the system? its an odd request.


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[jerryreeve]

I had a cust that insisted that they used line 1 first line 2 second etc.
my solution. re-label line names(line1 was now named line4 etc) and use feat *81 to reverse the button arrangement on the phone sets.

----------------------------
Hill?? What hill??
I didn't see any $%@#(*$ Hill!!
----------------------------
JerryReeve
Telecommunication Technology Services

 

[silver987]

Another way would be to swap line 1 & 3 on the back board. You would still go out on line 3 but in reality it would be line 1, so the customer would show their cid as line 1.

Wayne T

 

[atdjr123]

Does she want this just for her extension or all??? If just her , simple solution is to select Line 1 as her prime line or either of the other posts. It is an odd request....

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[exsmogger]

I'd suggest letting this thread expire. The original poster hasn't logged in since May 8.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952