Custom/Designer Reports 1

[JeepCrazyKid]

Is it possible to copy a report from the designer category from one CMS server to another server without having to recreate the report and without getting professional services involved?

 

[lopes1211]

I don't remember how but there is a way. Don't give up. I remember making a full backup on one system, then using the R3 migrate data under system setup on the new box. Look for the "data migration" docs on

http://www.avaya/support

for the detailed info, caveats, etc. I migrated the entire system so I'm not sure what issues you'll have trying just the admin data. -CL

 

[VLG711]

JeepCrazyKid,
I don't have multiple cms servers running. But I think you can just go...

1. Commands --> Reports
2. select Designer from the category box
3. then select the report.
4. choose the copy button.
5. select to a PC file and ok and save it
6. log into the second server and do steps 1, 2, and 4.
7. select from PC file to CMS server and OK
8. Find the file on your PC and click OK

I hope this works.

VLG-711

 

[JeepCrazyKid]

exactly what i was looking for. thanks.