Crystal Reports v 8.5 problem with printing

[tforr]

Hi,

I have designed a purchase order report using crystal and integrated it with an accounts package. The report is working but has problems with regards to printing. I am connected to an Epson AcuLaser c900 printer. This printer does not have postscript drivers so I dont know if this has anything to do with it. When running a purchase order within the accounts package, I receive the error messages when the report attempts to open. Sometimes it works but 10% of the time it falls over and I'm thrown out of the application. In order to test this I've switched printers and tested the report with a brother-1450 laser printer. This printer comes with postscript drivers. I have not received any error messages with this printer

Does anyone have any feedback or experienced anything along these lines?

Hope you can help.

Tom

 

[jdemmi]

First, what are the specific error messages?

Second, have you tried creating\modifying the report using a "generic printer" (HP LaserJet 4 for example) or even "no printer"? This should prevent the report from being over-formatted for the client printer.

 

[tforr]

I receive a number of messages but the main one is: Access.exe has generated errrors and will be closed by windows. An error lof is being created. The executable in question is not MS Access but an accounts package.

I have just tried adding two of the same printers and modified them witin print preferences. I have one setup to print colour and the other to print just black and white. The black and white printer is set to default and since using this I have not received any error messages. Strange hey. I'm using an Epson AcuLaser c900.

Thanks for the quick reply,

Regards,

Tom