Critical Error - Abend

[spi200]

Hi Guys

I have a Novell 5.1 Sp3 which issued a critical error (soft abend), but it was serious enough to stop servicing user requests. A reboot of the server was necessary. The console or the error log reported very little just locus=18 and class=6 which tells me very little. I have included the abend log below, but it does not mean much to me - so if one of you guru's can shed some light on my problem it would be much appreciated. I will be upgrading the patch to SP6 next week.


Server FAITH halted Wednesday, 27 August 2003 4:14:53 pm
Abend 1 on P00: Server-5.00j: Page Fault Processor Exception (Error code 00000000)

Registers:
CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
EAX = C8A7AEE0 EBX = 00000000 ECX = 000000F4 EDX = CD368000
ESI = 0002B2B6 EDI = 00000001 EBP = D31C1BB6 ESP = D31C0F90
EIP = D0D56764 FLAGS = 00010082
D0D56764 F6437308 TEST byte ptr [EBX+73]=?,08
EIP in FILESYS.NLM at code start +00019764h
Access Location: 0x00000073

The violation occurred while processing the following instruction:
D0D56764 F6437308 TEST byte ptr [EBX+73],08
D0D56768 7523 JNZ D0D5678D
D0D5676A 89D8 MOV EAX,EBX
D0D5676C 80487308 OR [EAX+73],08
D0D56770 8B4008 MOV EAX,[EAX+08]
D0D56773 39D8 CMP EAX,EBX
D0D56775 75F5 JNZ D0D5676C
D0D56777 8BABA4000000 MOV EBP,[EBX+000000A4]
D0D5677D 85ED TEST EBP,EBP
D0D5677F 7515 JNZ D0D56796



Running process: Server 18 Process
Created by: NetWare Application
Thread Owned by NLM: SERVER.NLM
Stack pointer: D31C0F44
OS Stack limit: D31BE040
Scheduling priority: 67371008
Wait state: 5050100 (Delayed)
Stack: --D31C1BB6 ?
--00000001 ?
D0D73BD2 (FILESYS.NLM|INWRenameEntry+276A)
0002B2B6 (LOADER.EXE|kSpinLock+36)
--D31C17E0 ?
--C9F571A4 ?
--D31C1444 ?
FC01D041 (SERVER.NLM|AllocMemoryDefault+A5)
--D1EBDBA4 ?
--00000297 ?
--00000297 ?
--0000001C ?
--00000297 ?
FC0087BC (SERVER.NLM|kMutexUnlock+54)
--D2113704 ?
--00000297 ?
--00000480 ?
--950002FD ?
--D31C1034 ?
--950002FD ?
--00000000 ?
D219A043 ?
--D2113700 ?
--00000000 ?
--0053003D ?
--0000008B ?
--CCD945CC ?
--0000002E ?
--0B0000AE ?
--00000000 ?
--D31C1034 ?
D2149598 ?
--D31C1014 ?
-D2233614 ?
--00000000 ?
D212554A (DS.NLM|(Code Start)+54A)
--00000014 ?
--D224AD60 ?
--00000480 ?
--00000004 ?
--D31C11D4 ?
D21F148E ?
--D31C1184 ?
--C9F57AA4 ?
--00000000 ?
--CCD945CC ?
--CCD945B0 ?
--D31C1480 ?
D2143ECE ?
--D31C105C ?
--CCD94604 ?
--D31C126C ?
--CCD945CC ?
--00000000 ?
--00000001 ?
--002B002E ?
--0000002E ?
--D31C1524 ?
--D31C12E4 ?
D21A88E7 ?
--D31C17F8 ?
--CF2E11C8 ?
--D31C108E ?
--0053002E ?
--00450046 ?
--00300030 ?
--002E0032 ?
--00790073 ?
--006E0064 ?
--00790065 ?
--0053002E ?
--00450046 ?
--00000000 ?
--D31C10D4 ?
D21A6C35 ?
--0000002E ?
--00000074 ?
--D226002E ?
-D22389F8 ?
--D31C1318 ?
--D31C17E0 ?
--C9F571A4 ?
--D31C1104 ?
D21A8D10 ?
--D31C17E0 ?
--C9F571A4 ?
--00000000 ?
--D31C1318 ?
-D22389F4 ?
--00000000 ?
--8E0003AC ?
--00000000 ?
--D31C17E0 ?
--D31C155C ?
D21AC825 ?
--D31C17E0 ?
--D31C155C ?
D21AC855 ?
--00000000 ?
--00000297 ?

Additional Information:
The CPU encountered a problem executing code in FILESYS.NLM. The problem may be in that module or in data passed to that module by a process owned by SERVER.NLM.



Thanks

David Dundas

 

[DrGreen26]

I would ask you a couple things: Are you running the latest service pack? Or did you recently install a new service pack or patch?

If the first then I would say apply the latest service pack to resolve the error (after you research the abend on support.novell.com).,

If the later, then I would revert to an older server.nlm, again after you research the abend.



Mark C. Greenwood, CNE
m_jgreenwood@yahoo.com

With more than 10 years experience to share.

 

[terry712]

is filesys.nlm loading from the nwserver directory ?
or from the sys:\system

it changed around sp2 /3 and there was a couple of patches for it - it should be from c:\nwserver

i would seriously consider going up sp though 3 is very old

 

[spi200]

Thanks Guys


I have made the changes on the weekend and upgraded to SP6, so far so good, but time will tell.

regards


David