Courtesy phone 1

[Mitel33]

Courtesy phone:

I need to setup a courtesy phone in the lobby, but I need to cut the use time to 3 min. don’t have a clue on how to program the 3 minutes.

Thanks,

 

[kwbMitel]

Call Duration Control

Call Duration Control allows a maximum time limit to be set for telephone calls. After the maximum duration is reached, users receive a warning tone indicating that calls in progress will be cleared down. A grace period may be established to allow users to finish their calls, however, during the grace period, no features are available. For example, recalls from held parties are connected only long enough for the user to hear a warning tone and have the call cleared down. At the end of the grace period, another warning tone is issued and calls are cleared down.

In the Class of Service Options Assignment form:

-Set the Enable Call Duration Limit on Internal Calls option and/or the Enable Call Duration Limit on External Calls option to "Yes", depending on the functionality required.

-Set the Call Duration (2-120 min) option to the desired time limit.

-Set the Call Duration Forced Cleardown Timer (0 - 10 min) to the amount of time the user has to finish active calls.



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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[kwbMitel]

Of course, all of the above assumes you have a 3300.

If not, too bad so sad.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Mitel33]

kwbMitel,

I do 3300, now is this is going to affect all the phones or do I need to create a separate calss of service for that phone?

thanks for your help.

 

[kwbMitel]

The option is COS specific. Create a new one.

Use the help files for more detailed info.

For example:
Conditions
Internal and External SMDR must be enabled in the COS of the device which will have a Call Duration limit.



*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.