Couldn´t generate/update file...

[soffan76]

Why do I get this error message when I try to generate/update a file?

Sofia

 

[Guest_imported]

Sofia,

The error log should tell you what the problem was. Usually, the Book can't open one of the files. Sometimes it can't find a font, and needs permission to replace the missing typeface. What version of FrameMaker are you using?

--Barry [mailto:bthis@enotify.com]

 

[mrcoons]

Since this is an old post I realize I'm taking a chance but I am having this same problem. Where is the error log located and what is it called?

Mark

Mark
---------------------------------
I8100/P3-M 1Ghz
256mb RAM (all Dell)
30GB Hitachi HDD
32mb GeForce2Go
WinXP Home
Nostromo n50
---------------------------------
Dell D8200 1.7Ghz P4
256mb RAM
80gb HD - 64mb GeForce3
WinXP Home

 

[frameuser]

What version of Frame are you using? I think Frame 6 and 7 automatically display that error log when it finds something that it doesn't like.

Rick Henkel
Senior Systems Developer

http://frameuser.docspages.com

 

[mrcoons]

I am using 5.5.6 I believe (not at work any longer, so I can't check until tomorrow).

I did discover before I left work that if I open every chapter of the book and then do the Generate it works. But I'd still like to find out what font it is that is causing the problem.

Mark
---------------------------------
I8100/P3-M 1Ghz
256mb RAM (all Dell)
30GB Hitachi HDD
32mb GeForce2Go
WinXP Home
Nostromo n50
---------------------------------
Dell D8200 1.7Ghz P4
256mb RAM
80gb HD - 64mb GeForce3
WinXP Home

 

[frameuser]

Does the FrameMaker Console appear when you open FrameMaker? That may show you what font is wreaking havoc.

Rick Henkel
Senior Systems Developer

http://frameuser.docspages.com

 

[mrcoons]

I'm not sure I'd know what the FM console looks like.

Mark
---------------------------------
I8100/P3-M 1Ghz
256mb RAM (all Dell)
30GB Hitachi HDD
32mb GeForce2Go
WinXP Home
Nostromo n50
---------------------------------
Dell D8200 1.7Ghz P4
256mb RAM
80gb HD - 64mb GeForce3
WinXP Home

 

[frameuser]

It's a separate window that opens when you open Frame. (I just checked my copy of 5.5.6, and it opens for me.) To turn it on, you'd open your Preferences dialog box and select "Show File Translation Errors."

There's a text file that shows the same information. It's consfile.txt, and it should be in your C:\Program Files\Adobe\FrameMaker5.5 folder.

Rick

Rick Henkel
Senior Systems Developer

http://frameuser.docspages.com

 

[mrcoons]

Rick, OK I guess I'm just slow. I've only been using FM for 3 years or so and I had never paid any attention to that window. I must have been asleep in class when they covered the console!

Here is what it said (I still had FM up from yesterday. Version is 5.5.6p145 by the way.)
Cannot initialize API client C:\Program Files\Adobe\FrameMaker5.5\fminit\esfmdde.dll.

Check for errors in the APIClients section of C:\Program Files\Adobe\FrameMaker5.5\C:\Program Files\Adobe\FrameMaker5.5\maker.ini,verify that the client program exists, and make sure you have enough swap space to run the client.
The "Times-Bold" Font is not available.
"Times New Roman Bold" will be used in this session.
The "Times-Roman" Font is not available.
"Times New Roman" will be used in this session.
The "Helvetica-Bold" Font is not available.
"Arial Bold" will be used in this session.

I will contact my companies FM support person and see if he can tell me how to correct this font problem, unless you have a suggestion Rick.



Mark
---------------------------------
I8100/P3-M 1Ghz
256mb RAM (all Dell)
30GB Hitachi HDD
32mb GeForce2Go
WinXP Home
Nostromo n50
---------------------------------
Dell D8200 1.7Ghz P4
256mb RAM
80gb HD - 64mb GeForce3
WinXP Home

 

[mrcoons]

My support person told me to: "You could manually enter a font substitution in the maker.ini file."

But they did not tell me how. I have opened maker.ini and looked at it but nothing leaps out to tell me where this should go or the format of it.

Anyone know?

Mark
---------------------------------
I8100/P3-M 1Ghz
256mb RAM (all Dell)
30GB Hitachi HDD
32mb GeForce2Go
WinXP Home
Nostromo n50
---------------------------------
Dell D8200 1.7Ghz P4
256mb RAM
80gb HD - 64mb GeForce3
WinXP Home

 

[frameuser]

Do you want to keep those font substitutions? If so, then you could probably open Frame, open the Preferences dialog box, and clear the Remember Missing Font Names check box. The next time you open that file(s), the font substitution will be permanent (I believe).

You'd then probably want to turn that preference back on.

Tim Murray's resource might help you. Go to

http://www.techknowledgecorp.com/help/help.html

and click the "Mass convert fonts" link in the left-side pane.

Rick Henkel
Senior Systems Developer

http://frameuser.docspages.com

 

[mrcoons]

I'll check that out Rick. Thanks.

I've got the book the way I want it and now I am struggling to get it saved as a PDF for publication. First it's one thing and then another!!!

Mark
---------------------------------
I8100/P3-M 1Ghz
256mb RAM (all Dell)
30GB Hitachi HDD
32mb GeForce2Go
WinXP Home
Nostromo n50
---------------------------------
Dell D8200 1.7Ghz P4
256mb RAM
80gb HD - 64mb GeForce3
WinXP Home