Hello,
I'm currently trying to build custom reports (using screenpainter, yes I know, but I need to have reports in text format) and I need to have a realtime report to show the servicelevel for a certain skill. But like in an integrated report, so from the beginning of the day up to the moment the report is run...
Any sugestions how to make the correct calculations and what table/database items to use?
Thanks!
David
I'm currently trying to build custom reports (using screenpainter, yes I know, but I need to have reports in text format) and I need to have a realtime report to show the servicelevel for a certain skill. But like in an integrated report, so from the beginning of the day up to the moment the report is run...
Any sugestions how to make the correct calculations and what table/database items to use?
Thanks!
David