CM5.2.1 to CM6.3 upgrade‏

[popenator]

Hi

I'm working on a CM5.2.1 to CM6 upgrade, which requires a hardware change.

I just wanted to make sure i've covered all the angles cos the Avaya docs are a little light on information in my opinion

Once i've installed the CM6 pre-upgrade patch on the CM5.2.1 system and taken a backup, is the "upgrade" from this point forth simply to restore the backup onto the CM6 hardware?

 

[mattKnight]

pretty much yes... We did pretty much the same
Couple of gotchas
check that your ACM 5.2.1 server name doesn't have invalid characters in it e.g. underscore etc. Rename server using the configure server wizard if required.
Make sure that you remove the pre-upgrade patch if you intend to use the old 5.2.1 server as part of your backout plan

Obviously, your licencing needs to be in place as the backup/upgrade information is your translations only. You'll need to order an RFA to PLDS migration

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[popenator]

Thanks Matt, good to know and thanks for the tips.

 

[dialtonebone]

Another thing: Once you've restored once, you can't restore it again. So make sure that you are okay with the XLNs you are restoring. The only reason I mention this is I did a restore in a test run, only to find out cut night (a few weeks later) that running the restore again will not overwrite the existing translations.

If you get the new server setup perfect, you should be able to literally just swap the cables over to the new server during your cut, experience a few minutes outage and then be back in business.

Like the pereson above said also, you need to convert from RFA to PLDS. Make sure you have an active Avaya SSO account so that you can manage your own licensing, you don't need an Avaya BP for this anymore except to place the order. RFA was obviously different.


Good luck! Be sure to review the Avaya guides and don't be afraid to ask more questions.

 

[popenator]

Thanks for the ideas, when it comes to the translations surely just deleting them would have "defaulted" the new platform.

Anyway, i'm hoping for a clean perfect cutover, and the licencing on CM6 is already loaded.

Cheers

 

[dialtonebone]

You loaded the license, and it shows in CM with the correct station counts etc (display sys cust)? Great!

Deleting the translations? You can't... or can you? I don't know of any way to do it without being root.

 

[wpetilli]

We did this... 5.2.1 upgrade patch.. backup, restore .xln onto new server.. swapped network cables.. IPSI's recovered in about 10 seconds and things were flying.

 

[montyzummer]

you can get to the xln`s from shell of linux in etc/opt/defty with an app like win scp.

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[dialtonebone]

montyzummer -- you can get them but you can't restore them via WinSCP. You need root access.

Maybe a hacked up restore tarball, but I've never tried that.