Cisco Call Manager Individual Login IDs

[namesrhard2pick]

I currently only have an administrator login/password. How do I create a personal admin login ID and password for myself and a few other folks on Call Manager 4.x? Could anyone assist me with how to set this up? New to Call Manager.

 

[whykap]

You must enable MLA (multi level admin). The administrator guide for the version of call manager you have has a step by step on how to enable it.

 

[namesrhard2pick]

MLA is enabled. The document I have for v4.2 is not real clear. Hopefully someone has 4.2 that can provide me step by step instructions on creating individual admin accounts for my techs.

 

[jeter]

Try this link!

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmsys/a02mla.html

Go Army!
Tek-TIP Member 19,650

 

[namesrhard2pick]

Update: I added myself in CM as a user and created an ID and password. I assigned myself to the Access Groups. When I use my id/password to login no luck. I am not at the location where the CM lives so I am not in any AD or LDAP. Could this be an issue with authentication my id with AD or LDAP? The instructions are not that great. MLA is enabled.