Changing 9611G from H323 to SIP

[newglide]

I am running Avaya Aura with 9611G handsets defaulting to H323. I currently have the need to run a few as SIP. I am running SIP on POlycom conferencing phones. When I change the signaling on the 9611G to SIP and save and boot the phone I do not get the SIP settings, I go to view on the phone and the protocol never changes to SIP. I have the feeling that SIP is not in the 46xxxsettings file. I'm not sure how to change the file or even verify that is the issue.

 

[wpetilli]

In the 46xx.settings file you have to uncomment/comment out the functions you require. Also, your registration addresses can't be Clan/PE anymore. I believe they have to register to ASM.

 

[gwebster]

..and you also need to download and install the SIP software for the 9611G on your http server.

https://support.avaya.com/products/P0553/9600-series-ip-deskphones/SIP 6.3.x

 

[newglide]

I have SIP for the 9611 on the http server, it's not the latest version but this should be enough to test.
I have to be missing something simple here, just not sure what to look for or even where to look.

 

[newglide]

 

[gwebster]

Change SIG to SIP. Reboot the phone. It should try to retrieve the 96x1Supgrade.txt file from your http server to start which gives it instructions on the next software files to load.

 

[kyle555]

Agree with gwebster.

Option 242 of your DHCP scope can have SIG=0, 1 or 2. 0 (default) is auto/stay with H323 or SIP, whichever you have already, 1 is H323, 2 is SIP.

You can administer this in either the DHCP scope, the 46xxsettings file or locally on the phone.

It will cause the phone, upon receiving the HTTPSRVR parameter from DHCP to look for either

http://HTTPSRVR/96x1Hupgrade.scr

or

http://HTTPSRVR/96x1Supgrade.scr

- the H and S being for SIP or H323 firmware.

 

[newglide]

I am statically configuring the phone. I have cleared the configs booted then set signaling to SIP. I do not get any SIP options so I put the Sm address under the Call Server setting.
It does look for the 96x1Supgrade.txt during boot up. So it appears to be looking for the SIP firmware. here is the 96x1 file.
I am not sure I have the 46xx file set up correctly.


IF $MODEL4 SEQ 9601 GOTO 9601sp0

# 9601sp0
SET APPNAME S9601aSALB_R6_1_0r26418_V11r1271.tar
SET APPSIGNAME S9601aSALB_R6_1_0r26418_V11r1271.tar.sig

## if the phone has earlier load than SP0 then download SP0 and then SP3, else download SP3
IF $APPNAME_IN_USE SEQ S9601aSALB_R6_1_0r26418_V11r1271.tar GOTO 9601sp3
IF $APPNAME_IN_USE SEQ S9601aSALB_R6_1_2r26428_V11r1271.tar GOTO 9601sp3
IF $APPNAME_IN_USE SEQ S9601_SALB_R6_1_3r27949_V11r1448.tar GOTO 9601sp3
GOTO GETSET

# 9601sp3
SET APPNAME S9601_SALB_R6_1_3r27949_V11r1448.tar
SET RFSNAME S9601_UKR_V11r1448_V11r1448.tar
SET APPSIGNAME S9601_SALB_R6_1_3r27949_V11r1448.tar.sig
SET RFSSIGNAME S9601_UKR_V11r1448_V11r1448.tar.sig
GOTO GETSET

# GETSET
GET 46xxsettings.txt

 

[gwebster]

You are trying to send the 9611G phone 6.1.3 software which is only supported on the 9601. Download the 6.3.1 software which is the latest version for the 9611G and try again.

 

[newglide]

Did the trick. Figured I was missing something simple. Thanks