CDR description

[jensjuul]

Hi,

I've just enable CDR on my Meridian and I just have a question:

I understand the N-record, that's just at normal call from a to b, but I get a lot of S, Q and E records. Do you know a simple description og explaination to what these record types are?

Thank you very much.

 

[StoneColdphoneman]

Record Description Page
A Authorization Code 251
B Abandoned Call 241
C Charge 252
D Station Activity 259
E End 250
F Connection (for ACD calls which are conferenced) 255
G Internal Meridian 1 Packet Handler data call 259
H External Meridian 1 Packet Handler data call 259
I Initialization 251
L Internal Call 257
M Charge for Conference 254
N Normal 241
P Calling Party Number 255
Call Detail Recording Description and Formats
B record (Abandoned call)
B records (Abandoned call) are output when the Time to Answer feature is
active and New Format CDR is selected for CDR TTY output
(FCDR = NEW in LD 17). B records are only output to CDR Teletype
devices.
B records are output when:
• an unanswered incoming trunk disconnects and ABAN = YES in LD 16
• Internal CDR is equipped and an unanswered internal station disconnects
from another internal station which has ABDA class of service
With the CDR on Busy Tone feature, a B record is produced when the
originator of an incoming or internal call disconnects after receiving a busy
tone. The CDR on Busy Tone B record information is displayed on the third
line of the CDR B record when the New CDR format (FCDR) is configured.
N (Normal) record
An N record (Normal record) is generated when a simple call is established,
whether or not it is extended through the Attendant Console, and when no
other phone feature is activated.
Q Connection (for calls connecting a trunk and an ACD
Agent)
255
R Connection (for ACD calls which are transferred) 255
S Start 246
T Time stamp 251
X Transfer 249
Y Public Network Feature Invocation 260

 

[jensjuul]

Thank you so very much!!

What is the difference between a normal N record and a call that generates a S and E record?

 

[hawks]

I think the S & E will show for calls that had something done with them such as Transfer, Conf, ect..