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Catch #22

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RoundAbout

Technical User
Feb 20, 2002
73
US
I have run into a bit of a Catch 22, perhaps someone will have a suggestion as to how I can remedy the situation.

I installed some software that appears to be keeping my system from booting properly. Whenever the computer is started it hangs up at the Startup window (animated, color screen). I CAN, however, boot into Safe Mode (thanks god for small miracles). I have tried to Remove the program via Add/Remove but this program was installed with the Windows Installer Service and so wants to be UN-installed via the windows Installer Service which, apparently, is not available in Safe Mode! Doh!

So my question is: How do I manually uninstall something that was installed by the Windows Installer (MSI)?

OR

How can I determine which program (presumably a driver) is causing the problem and eliminate it from the boot sequence?

Notes: The software in question is for my DVD burner. About the same time my M$ Office 2003 Beta expired. The last entry in the Ntbtlog.txt file is cdfs.sys. I tried setting the system clock back just in case it was a problem with the O2k3 Beta that was causing the problem. I also tried running the Windows Repair off the install CD...

ANY suggestions would be greatly appreciated (except those that suggest wiping the HD and reinstalling the OS)!

Thanks In Advance,
RoundAbout
 
Have u tried pressing F12 and booting into last known good configuration?
 
Yup, I chose Last Known Good off the F8 menu, no good :(

Nice try though...
 
New Info: I added the /SOS switch to boot.ini and when it tries to boot normally it only gets as far as stating:

Checking file system on O: (which is NOT my boot drive)
The type of the file system is NTFS.

This is where it hangs. All drives are NTFS...

Any thoughts?
 
I did NOT do an in-place upgrade. The repair that I did took about 5 minutes. I'll try your idea tonight...

Thanks!
 
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