Can't transfer calls from Cisco to avaya

[ONsiteengineer]

Hi,

Ive succesfuly connected my Cisco call manager to my s8300 avaya server. Call is fine. Heres the problem:

avaya to cisco then transfer to another cisco extension from cisco phone--transfer is cut. cant transfer from cisco. But when an avaya phone is initiating the transfer, transfer is OK.

Is there additional setting that i missed out? Or its in the cisco side.

 

[PBXadmin]

We ran into the same situation. It would appear that this happens whenever you use H.323 trunks between the Avaya and Cisco systems. If you use SIP it does not. I have asked my co-workers in China if they came up with a solution but have not heard back from them yet.

As soon as I hear from them I will let you know their findings.

 

[ONsiteengineer]

Thanks. Is the problem in cisco side? Because theres no poroblem if i tranfer from avaya. Please update me for the solution. Thanks a lot.

 

[libellis]

See:

http://avayausers.com/showthread.ph...b648dfb3c32c91a&t=17780&highlight=cisco+h.323

 

[matthartt]

Onsite...I have a 8700 and CCM 6.0 working together. I can do transfer and holds on both sides.

Let me know if you want me to post any config's. Good luck.

 

[ONsiteengineer]

Matthart,

Please send me the config. It will be a lot helpful in my side. Thanks a lot..