Can't get NT5D12 and NTBK51AA D Channel to enable

[viper222]

OK, first I have tried to get this to work for 3 days. I am at a loss. I have a NT5D12AB card and a NTBK51AA card. I installed the PRI card in the Common Equipment slot associated with Loop 50 and 51. Below is the programming I think is related to this issue for your review. I have the switch settings on the NT5D12 on S3 as 1 OFF 2 OFF 3 OFF 4 ON 5 & 7 OFF 8 ON. I then programmed my CEQU and ADAN. The DCH light on the top of the card is lit solid red. If I enable the loop the first row of lights associated with loop 50 change from there disabled state to ACT-Green and RED-Red so I know the card is in the right slot and functioning. The Daughter Card/MSDL will just not enable. I know the D-Channel will not sync for various reasons but as you can see below, won't even attempt to enable because it says the card is no present. Just to cover my bases I have tried 2 different NT5D12AB cards and 2 refurbished and 1 new NTBK51AA cards. I have also moved the PRI card from Slot associated with 50/51 to 34/35 and 36/37. I also have tried to associate the D-Channel card as a device number 6, 7, 8, 9, 10, and 12 which is the device numbers I have unused. To get the PRI up I loaned them a QPC720 card and a MSDL card and programmed AND got working in less than 20 minutes so I know I haven't forgot how to do it. The problem is we are running out of real estate and need to start replacing our 5 existing QPC720 cards with these. Heres the Config and thank you for your time:

REQ PRT
TYPE CEQU
CEQU
MPED 8D
TERM
REMO
TERD 000 001 002 003
004 005 006 007
009 016 017 018
019 020 021 022
023 N156
REMD
TERQ N155
REMQ
SUPL 024 N124
SUPC
SUPF 012 052
XCT 010 028 032 048
TDS * 010 * 028 * 032 * 048
CONF * 011 * 029 * 033 * 049
MFSD * 010 * 028 * 032 * 048

DLOP NUM DCH FRM LCMT YALM TRSH
TRK 008 24 D4 AMI DG2 00
PRI 050 24 ESF B8S FDL 00
056 24 ESF B8S FDL 00
057 24 ESF B8S FDL 00
058 24 ESF B8S FDL 00
059 24 ESF B8S FDL 00
MISP
EXT0 3PE
CNI 012 000 000
CNI 012 001 001
EXT1 3PE
CNI 012 000 000
CNI 012 001 001
MCFN S0B0 S0B1 S1B0 S1B1 S2B0 S2B1 S3B0 S3B1 FLSH TOTL
016 000 016 000 000 000 000 000 64 096

REQ PRT
TYPE ADAN DCH 8
ADAN DCH 8
CTYP MSDL
GRP 0
DNUM 8
PORT 0
DES CISCO1
USR PRI
DCHL 50
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC S100
SIDE NET
CNEG 1
RLS ID **
RCAP
T200 3
T203 10
N200 3
N201 260
K 7

REQ ****

>LD 48LNK000
.ENL MSDL 8
MSDL028

.ENL MSDL 8 FDL
MSDL028

.ENL MSDL 8 ALL
MSDL028

.STAT MSDL 8MSDL 8: MAN DSBL
DCH 8 DIS PORT 0

.*
.*
.*
.*
OVL000
>LD 96
DCH000
.ENL DCH 8
DCH042

.****
>ERR MSDL28
MSDL0028
Cannot enable the card because it is not present in the system.
Action: If the card in question is believed to be present, check if =
the switch settings on the card agree with the device number entered in
=
this command.
Severity: Minor
OVL000
>ERR DCH0042
MSDL card has to be in operational state.

Severity: Info

****
OVL000

>LD 60
DTI000
.STAT 50
PRI* TRK LOOP 50 - ENBL
FFMT/LCMT/YALMT: ESF/B8Z/FDL
SERVICE RESTORE: YES
YEL ALM PROCESS: YES
ALARM STATUS : RED
CH 01 - UNEQ CH 02 - UNEQ
CH 03 - UNEQ CH 04 - UNEQ
CH 05 - UNEQ CH 06 - UNEQ
CH 07 - UNEQ CH 08 - UNEQ
CH 09 - UNEQ CH 10 - UNEQ
CH 11 - UNEQ CH 12 - UNEQ
CH 13 - UNEQ CH 14 - UNEQ
CH 15 - UNEQ CH 16 - UNEQ
CH 17 - UNEQ CH 18 - UNEQ
CH 19 - UNEQ CH 20 - UNEQ
CH 21 - UNEQ CH 22 - UNEQ
CH 23 - UNEQ CH 24 - DCH 8
.****

 

[janaya]

It all looks good and the switch settings are correct. Try using the MSDL card for DChannel, rule out card, but I would bet on a bad card.

What is software version of switch. i have seen 5D12AB cards used before, but I think they recommend AG versions in release 25 through Succession.

Bet on the Daughterboard being bad.

John

 

[viper222]

I gave alot of info so you might have missed it but I have tried (2) NT5D12AB cards and (3) NTBK51AA cards.

As for the AB vintage of the PRI card, maybe. Boy will I be mad if I find out that's the case, but for now I would have to order anything newer than the AB.. We had (2) of that vintage so that's what I tested with.

As for the software version

Version 1911
Release 24
Issue 25

 

[johnpoole]

maybe i didn't read the post right, but the pri can't stand up (enable) without at least one trunk... ??

john poole
bellsouth business
columbia,sc

 

[viper222]

I had this built with 23 trunks in every scenario. I had just deleted and rebuilt it this morning and had not built the trunks or RDB again. I just wanted to get it posted so I could get replies while I continued working on the problem. BUT I usually could build the Loop and enable the MSDL port without trunks, you just can't get the D-Channel to sync/link/standup. I have since the original post built the trunks and RDB and still nothing. If you want I can post the trunk and RDB programming but since it says

MSDL0028
Cannot enable the card because it is not present in the system.
Action: If the card in question is believed to be present, check if =
the switch settings on the card agree with the device number entered in this command.
Severity: Minor
AND

DCH0042
MSDL card has to be in operational state.
I think it's not even getting this far.

 

[johnpoole]

i don't see a fault, i would go ahead and add 51 to my cequ, when you unplug the card do you get anything on the screen?.. i would have to think it's plugged in to the wronge slot.. that's hard to do, but with that many bad cards?

john poole
bellsouth business
columbia,sc

 

[viper222]

I have had both loops on the card programmed but since it isn't working, to save time I have been skipping the second Loop. When I enable the Loop the Active light (ACT) goes from Red to Green. I can then disable it and they all go back red again. If I remove the card without disabling it (forgot once) I do get errors on the screen. Exactly what I don't remember but it was something along the lines the card not being available anymore.

 

[viper222]

OH yeah, I also got so discuraged I did an INI and that didn't help so after hours I did a Reset, since this is all I had done since my last EDD I let it wipe all my programming just incase there was some memory corruption and that also had no results.

 

[jjinkins]

It looks like your DCH programming has loops 50/51 in group 0. I believe they are in group 1.

 

[viper222]

jjinkins, I have a MSDL card on this shelf, two cards to the right of the NT5D12 card. The MSDL card has D channels programmed on it and they all were listed as group 0 so I programmed this as group 0. Monday/Today. in the afternoon I will out this and program it as a group 1 device and see if it changes anything. I will post results good or bad. Thanks for the idea.

 

[janaya]

jjinkins good catch. changing that to group 1 should fix your problem. looks like we all get to looking for the hard fix first, we sometimes overlook the obvious.

John

 

[wayner3]

I have an Option 61C Rls 25 that uses the NT5D61AB IODUC cards. Had to power
down the switch and after bringing the system back up noticed that the
floppies were failing. To make a long story short I found Bulletin number:
PAA 2003-351, which states the problem that I am having and the work around
(reseat the card within 30 seconds of being removed from the shelf).
Basically, when I test either card it errors CIOD008 (0 OR 1): CMDU (0 OR 1)
FDK test fail. The books contain much info about replacing defective units,
upgrading, and etc. but not just reseating the card. Below is the print out
of stat of the cards.
>ld 137
CIOD000
.stat
IOP 0 ENABLED (STANDBY: S/W STATUS) IODUC
IOP 1 ENABLED (ACTIVE) IODUC
CMDU 0 ENABLED (STANDBY)
CMDU 1 ENABLED (ACTIVE)
RDUN ENABLED
ELNK ENABLED
SDEV 1 OK (KC VALID)

My question is this the correct procedure for reseating these IODUC cards?

LD 135
SCPU (If necessary to switch the core)
LD 137
STAT (STATUS OF IODU/Cs)
DIS CMDU x (disable suspect CMDU)
DIS IOP x (disable suspect IOP)
Set ENB/DIS switch to DIS
Remove NT5D61 IODU card
Reinsert NT5D61 IODU card
Set ENB/DIS switch to ENB
ENL CMDU x
ENL IOP x
STAT

Does this look correct or am I missing something?

 

[janaya]

You will need to do this after hours. Just put the cores in maintenance and then reseat. When you go from maint core to active core the switch will INI.

John

 

[viper222]

OK, Am I missing something? Does this have to do with my problem so I should try it for my scenario with the NT5D12 or was this a mis-post?

 

[janaya]

This has nothing to do with your post. Someone put this in here then opened another thread. Sorry.

John

 

[MrPederman]

I may be wrong but I believe Port 0 on an MSDL card comes out of the box optioned to be a TTY port. I would look at the RS422 DTE/DCE settings on the card.

 

[viper222]

MrPederman, this is a NTBK51AA daughterboard card. It plugs onto the Dual T-1 Card.

 

[janaya]

did setting it to group 1 work?

and pederman you are correct, for a MSDL card, but viper is using a daughterboard, but good information nonetheless.

John

 

[viper222]

ANSWER:

YES programming it in Group 1 instead of 0 did the trick. It works great. Sorry for the delay, I had gotten busy and then forgot about this thread. Thanks to everyone and super thatnks to jjinks.