Can't Export to a PST File

[SoftSyn]

tried to export old users to local D:\PST drive and then to a CD.
Could not create .pst files. Errors kept saying “Some items could not be copied. They were either moved or deleted, or access was denied”.

I attempted these measures:
Checked permissions which were set at None. Changed permissions to owener and tried to export to no avail.
Used another local computer for exporting to no avail.
Copied individual folders to new folders to test read/write ability of emails. Export did not work.
Tried to export different users to no avail.
Ran integrity check of database and no errors were reported.

The only thing that did not bomb out was exporting a very small file with about 20 emails, and this was tried for only one user. I had 4GB of space on the local drive.

Can anybody suggest a solution. I have old users with 800MB email files that I want to take off the server.

Thanks in advance.

 

[devastator]

Are they using the journal? A lot of times they have word or excel documents in their journal that won't back up to a pst because of user rights or read only access.



Drew

 

[MarkMISGuy]

This has happened to me before. Our Exchange server has Norton Anti-Virus for Microsoft Exchange running, and the Auto-Protect Mode was originally set to MAPI/VAPI. This caused problems with moving messages, so changed to MAPI only mode. Been working fine for the past 2 months.

Hope this helps.

 

[Hanson]

I find that Outlook bombs out when moving a large quantity of files from an Exchange folder to a personal folder.

It is better to use the Archive feature to move all the contents of the mailbox. It never bombs out, can handle really large mailboxes, and keeps the original folder structure.

As a side note, if you copy a .pst off of a CD, remember to uncheck the read-only attribute in porperties. You cannot access a .pst directly off of disc because it is read-only.

Hanson