Cannot dial 310-BELL from PBX

[luddyspence]

Option 11 PBX has carrier PRI changed and now the client cannot call 310-Bell or any NXX of 310. All NXX including NXX 310 goes thru RLI 1. Should this NXX be treated any differently from other NXX?

NXX 310
RLI 1
SDRR NONE
ITEI NONE
RLI 1
ENTR 0
LTER NO
ROUT 53
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ISET 1
NALT 5
MFRL 0
OVLL 0

 

[bigindian65]

rest of your nxx's use route 53?

Mato' Was'aka

 

[allenmac]

If you could dial 310 before, and now you cannot, the problem may be in the carrier's translation. Open a ticket with your PRI carrier, and tell them what you are experiencing. I have had this problem several times in the past 2 years when switching PRI's between carriers.

 

[luddyspence]

I just did a dialling test and found the following.
1. If I use the trunk group access code to by-pass the Bars programming then I can dial 310-bell successfully
2. If use the trunk group accoss code to by-pass the Bars programming and dial 416-310-bell it will not allow the call (the recording is the same as if i dilled "9".
Note: 310-BELL is a special 7-digit number that does not require the area code.
How can I program the PBX to DENY NXX 416 when 416 310-bell is dialled and only allow 310-bell? I remember doing this a few years ago. Thanks

 

[luddyspence]

correction: ...how to deny NPA 416.

If no area code is output by the PBX then the call will go thru.

 

[bigindian65]

So, users are dialing 416-310-bell? can you not train them to dial 310-bell????

Mato' Was'aka

 

[luddyspence]

310-bell does not work when dialling "9" thru the pbx. The PBX is expecting an area code. So the solution is to remove the area code after it's dialled and send only 310-bell to the network.

 

[bigindian65]

Why would the pbx expect an area code?
it is pointed to the same route that you are dialing it with ACOD? You realize the 9 isn't going out with the call right?

Mato' Was'aka

 

[1norteltech]

LD 90, CHG, 0, NET, AC1, NPA, NPA = 1416 Enter until SDRR, SDRR = DENY DENY=3102355 (BELL). This will block the 11 digit call.
Then send out a notice that it's a 7 digit call.

 

[acewarlock]

How many people are going to try to dial this number?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

the pbx is expecting an area code... tell it to quit that.. if you add 310 as an nxx and 416 310 as an npa, then use a dgt to either add or delete the area code. depending on your carrier, users can dial it either way..

i had to do that with our eas, we have 100 nxx's that are ld from this area that are local from our switch.. since users dial 864 xxx, to those calls from home or cell phones, i delete the 864 and send it to the locals... in other cases users just dial the nxx (same area code) and i have to insert the 864 and send it out the ld route...

almost never a solution to "train" the end users.. best bet is to train the switch

john poole
bellsouth business
columbia,sc

 

[allenmac]

Have you turned on D-Channel messaging to see what is actually trying to go out when users dial 9-310-2355?

As far as blocking users dialing 9-416-310-2355, you could try this:

In LD 86 create a new DMI to delete 3 digits, and insert 9.

In LD 90: Chg, Net, AC1, NPA, 416, SDRR, LDID, DMI = <new DMI from above>, LDID = 3102355.

This will cause the PBX to automatically strip the 416 and add 9 when users dial 9-416-310-2355 (you will end up with 9-310-2355, and the pbx will send it through NARS/BARS again). Now as long as the RLB in your original post works, the call should route correctly.

 

[luddyspence]

Allenmac:
Should I use a different RLI?

NPA 416
RLI 1
SDRR NONE
ITEI NON

 

[luddyspence]

This is current DMI:
DMI 1
DEL 0
INST 9
CTYP UKWN

 

[acewarlock]

If your origanl Question is TRUE and NXX 310 is a valid NXX and it is a local nember like your other NXX's, then you need to call your Local Telco CO. and tell them to fix it.

"Option 11 PBX has carrier PRI changed and now the client cannot call 310-Bell or any NXX of 310. All NXX including NXX 310 goes thru RLI 1. Should this NXX be treated any differently from other NXX?

NXX 310
RLI 1
SDRR NONE
ITEI NONE
RLI 1
ENTR 0
LTER NO
ROUT 53
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ISET 1
NALT 5
MFRL 0
OVLL 0"







This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

i would agree ACE, but he also posted that he can acod plus and it goes through... one of those seems like a bad test...

john poole
bellsouth business
columbia,sc

 

[acewarlock]

How can I program the PBX to DENY NXX 416 when 416 310-bell is dialled and only allow 310-bell"

416 is not an NXX it is a NPA


If they want to DENY 4163102355, then under the NPA PROMPT in LD 90
when it says DENY 4163102355 (Just put the number in) and they won't be able to call it. Making this way to hard.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[allenmac]

When you use LDID, it takes a separate DMI from the 'normal'
entry.

So yes, build another DMI just for the case when users dial 9-416-310-2355. the LDID=3102355 entry will only apply the new DMI for those specific calls.

 

[hached]

I am not an ESN specialist by any means but your 310 shouldn't be setup as an area code, it should be setup as an SPN.

REQ prt
CUST 0
FEAT net
TRAN ac1
TYPE spn

SPN 310

SPN 310
FLEN 0
CLTP NONE
RLI 1
DENY 976

SDRR DENY CODES = 1
ITEI NONE

This works fine for me, I dial 9310BELL and my call goes through...

 

[acewarlock]

luddyspence: lets start anew.

Post your NPA for NPA 416 as it comes from the system and scan and post is here without making any changes to it.

Post your NXX for NXX 310 as it comes from the system and scan and post is here without making any changes to it.


Do you have to dial a 1 in front of your NPA where you are located to make a LD call?





This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.