mscallisto - I have followed this thread with great interest, and would love to see one of our technical giants solve this one, but I feel you have a point. These days, if I get a problem that isn't easily corrected, I don't have any nonsense. Scrub it and re-install is now my policy. Mind you, I only have to re-install the small handfull of apps which I use, my data being stored on other partitions. This may not be the case for Anne, though. My suggestions are what I would try myself. If incorrect, I welcome corrections to my rather limited knowledge. Andy.