can not install the patch for worm

[sitmapa]

win xp home ed,

my computer restart againg....againg...
i run the fixblas.exe for find the virus, but no find nothing...

i downloaded the patch for windows xp to prevent the worm virus, but , when i run the patch it will begin to install, but in few seconds, i get the error, that windows can not check the integrity of update.inf file, and stop the install process....

i renamed the catroot2, catroot... directory and try, but nothing

some idea will be apreciate,

 

[hkey2000]

I had the same problem. The only way I could fix the problem was to restore Windows XP.

 

[SESaskDFC]

Howdy:

Did you disable System Restore FIRST and then run the patch and clean out your system using fixblast??

If you didn't, everytime you reboot, the msblast worm will be re-installed through System Restore files..

Murray

 

[bcastner]

From what I have seen on this error:

1. Check your computer date and time. They must be correct or this error will be thrown.

2. You have to have SP1 installed.

3. Delete c:\windows\system32\catroot2

4. Check that the cryptographic service is in fact running. Start, Run, services.msc and check the service.

5. This Group Policy Object can be set incorrectly to only Administrators:

Start, Run, gpedit.msc

Computer Configuration
| Windows Settings
| Security Settings
| Software Restriction Policies
| Trusted Publishers

Allow the following users to select trusted publishers The default is "End users." Make sure it is not any other value.

 

[linney]

Make sure the Cryptographic service is running on this computer.

http://www.jsiinc.com/SUBM/tip6400/rh6448.htm

WINUP: "Software Update Incomplete, This Windows Update Software Did Not Update Successfully" Error Message When You Visit the Windows Update Web Site

http://support.microsoft.com/default.aspx?scid=kb;en-us;319585&FR=1&PA=1&SD=HSCH

817753 - Errors Occur When You Try to Install Updates from the Windows Update Web Site

http://support.microsoft.com/default.aspx?scid=kb;en-us;817753&FR=1&PA=1&SD=HSCH