Sep 26, 2008 #1 JaredT8888 IS-IT--Management Joined Oct 22, 2007 Messages 27 Has anybody ever heard of this before. I have an issue where outside calls are going directly to voicemail and send all calls is deactivated.
Has anybody ever heard of this before. I have an issue where outside calls are going directly to voicemail and send all calls is deactivated.
Sep 26, 2008 Thread starter #2 JaredT8888 IS-IT--Management Joined Oct 22, 2007 Messages 27 This is an Avaya system. Upvote 0 Downvote
Sep 26, 2008 #3 telephone12 Technical User Joined Sep 26, 2008 Messages 10 Location GB can you do a trace of the incoming call and check if the call is looking at the ars analysis table Upvote 0 Downvote
Sep 26, 2008 Thread starter #4 JaredT8888 IS-IT--Management Joined Oct 22, 2007 Messages 27 right now it is intermittent and I cannot replicate the issue...I will just continue to monitor the situation for now...thx Upvote 0 Downvote
right now it is intermittent and I cannot replicate the issue...I will just continue to monitor the situation for now...thx
Sep 29, 2008 #5 mikeydidit IS-IT--Management Joined Feb 10, 2003 Messages 4,165 Location US Did you make sure the coverage path is set up fro outside call and does not have a next linkage set up just for outside calls? "A people that values its privileges above its principles soon loses both." - Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953 For the best response to a question, read faq690-6594 Upvote 0 Downvote
Did you make sure the coverage path is set up fro outside call and does not have a next linkage set up just for outside calls? "A people that values its privileges above its principles soon loses both." - Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953 For the best response to a question, read faq690-6594