CallQueded

[Mlck]

Hi there

I looked in different ways to figure out how to do that..

I think is not possible to calls-queued a maximum of calls for different skill in different VDN/VECTOR's.

CM 6.3

Do I'm right.


Let me know if you need more info.
Thanks

Don't follow the cows

 

[bleebrant]

Not sure if this is what you need, but you can change the maximum number of calls queued on page 1 of the hunt group form on the Queue Limit field.

 

[Mlck]

Thanks for your answer,

I would like to limite calls to 25 for 6 diferents skills globaly and those skills/hunt are in different vectors.






Don't follow the cows

 

[Mlck]

I convinced my customer to use oldest call waiting in each Queue. Forget it.

thanks

Don't follow the cows

 

[montyzummer]

you can use logic in the vector to say if queued calls => 25 goto wherever else

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