Nov 15, 2009 #1 utwo Technical User Joined Sep 14, 2005 Messages 72 Location KZ Hi All, Is it possible to use Call Work Code (CWC) for Outbound calls? Is there any way to get information about amount of different types of outbound calls? CM5.2, AES4, CCE3.0.2, CMS14, Thanks for any replies.
Hi All, Is it possible to use Call Work Code (CWC) for Outbound calls? Is there any way to get information about amount of different types of outbound calls? CM5.2, AES4, CCE3.0.2, CMS14, Thanks for any replies.
Nov 16, 2009 #2 inerguard IS-IT--Management Joined Nov 8, 2003 Messages 487 Location US Sorry, Workcodes are for incoming ACD Calls only. [Started on Version 3 software 15 years a go] Upvote 0 Downvote
Nov 16, 2009 #3 europe Technical User Joined Sep 18, 2001 Messages 513 Location NL cdr & accountcode dailing ? Please let me know if the information that was provided is helpfull. Edwin Plat A.K.A. Europe Upvote 0 Downvote
cdr & accountcode dailing ? Please let me know if the information that was provided is helpfull. Edwin Plat A.K.A. Europe