Hi
The call scenario for example: Incoming DDI call via ISDN to a Hunt Group pilot number. A member answers and has reason to transfer the call to another party on the same MD110 to deal with. When the call is completed, 3 call logging records are output, one for each stage of the call.
For the benefit of a 3rd party Call Logging platform, is there any element within the MD110 Call Logging facility which may be used to indicate that the 3 call logging records actually relate to just the one true call scenario ? The reason for the question is for reporting purposes.
The MD110 in question is at BC11/SP12 and the current CIL Form in use is number 4. The CIL is output via NIU and IP.
Many Thanks
gedii.
The call scenario for example: Incoming DDI call via ISDN to a Hunt Group pilot number. A member answers and has reason to transfer the call to another party on the same MD110 to deal with. When the call is completed, 3 call logging records are output, one for each stage of the call.
For the benefit of a 3rd party Call Logging platform, is there any element within the MD110 Call Logging facility which may be used to indicate that the 3 call logging records actually relate to just the one true call scenario ? The reason for the question is for reporting purposes.
The MD110 in question is at BC11/SP12 and the current CIL Form in use is number 4. The CIL is output via NIU and IP.
Many Thanks
gedii.