Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Call Listen - Monitoring Extension Disconnected when another call answered on group

Status
Not open for further replies.
dailen

dailen

MIS
Joined
Dec 4, 2012
Messages
43
Location
US
In one department when we have a user listening to other users for training purposes and a call comes in to the same huntgroup, the user monitoring the call is disconnected the instant the new incoming call is answered by anyone.

For example
- x1234 is listening to x1235
- New call comes through to their huntgroup, x1236 answers the call
- x1234 gets disconnected from listening to x1235

Any suggestions?
 
Status
Not open for further replies.

Similar threads

NYSTECH
  • Locked
  • Question Question
J159 with Twinning continuous ring after call answered
Replies
4
Views
521
NYSTECH
NYSTECH
john3voltas
  • Question Question
IP Office 11.1 - CallListen shows LISTEN on Avaya communicator
Replies
1
Views
89
john3voltas
john3voltas
finest
  • Locked
  • Question Question
Incoming call route to match extension
Replies
5
Views
1K
Qzwsa
Qzwsa
OldSchool70
  • Locked
  • Question Question
Call Recording
Replies
8
Views
951
Menniss
Menniss
rcc1000
  • Locked
  • Question Question
Call Record SCN
Replies
9
Views
2K
rcc1000
rcc1000

Part and Inventory Search

Sponsor

Back
Top