Call Forward on Demand

[3408phonegod]

One of our executives wants the ability to send an incoming call to his voice mailbox at his discretion. The phone is set up in a "normal" manner with coverage to voice mail after 4-5 rings. When a call comes in, he wants to look at the caller ID and decide whether to take the call or not. Is it possible to configure a button on his set, that he can press to force a ringing call to go immediately to voicemail without waiting for the coverage path to kick in?

 

[Tolson]

set up a "send-calls" button and when he presses it it will follow the cover path defined for the station. He will have to deactivate it after the calls goes to voice mail.

 

[dialtonebone]

Seconding what Tolson said - a send-calls button engaged for a few seconds will send an actively ringing call to coverage.

If he has a newer series phone (9600's for example), the user can push the Ignore or Vmail buttons while the phone is ringing. This will perform the same effect.