In a vector step: route-to digits with cov y we seem to lose the display of the incoming DNIS/VDN. Does anyone know of way to have the display show the VDN name?
VDN is already set to "n". Thanks. I believe the problem has to with the route to digits w/ cov Y. IF not mistaken this basically has the VDN execute a transfer similar to a trunk-to-trunk since I do get the ANI of the caller on the display instead of the VDN name.
Try setting w/cov n. We had oposite requirement recently and changing from w/cov 'n' to 'y' stopped the original VDN Name being forwarded across the network and over-riding the name assigned to the last VDN in the chain.
This assumes that you have Look Ahead Interflow (LAI) option enabled - not sure whether w/cov 'n' is available without LAI.
Also from reading the manual at the time, setting w/cov to 'y' disables LAI.
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