Hi Otoni
The problem is with these Panasonic system, that in my 15 years of installing them I have NEVER had support from one or other Panasonic distributor or from the mother company, you cannot e-mail the company or if you can to the German site they reply that they cannot give support.
How can you manufacture and supply all these expensive equipment without giving support by phone or an e-mail?????? I found Panasonic a very strange company with a very good material. I use to purchase a lot of other equipment from Spain, UK , Italy, and China, they assist for any problem I asked, but with the Panasonic only from Forums I get the answer from GOOD HEARTS like you and these people who replied here to my question. I thank you all, and I do my best to support other people from my knowledge.
Thanks a million