Bridged Appearance Change Ring Tone? 4

[Toni269]

I have a secretary answering calls for an executive while he is away from his desk. Is it possible to change the ring tone so she can distinguish between his calls and her own?

Thanks!

 

[orypecos]

I believe that "per button control" for the call appearance with do that.

 

[SF0751]

"Per button ring control" allows you to change the ring behavior of a bridged appearence (abbreviated ring, delay ring, no ring, or ring). It does not let you change the personalized ringing pattern to determine if the call is from your own station or a bridged appearence.

(I wish it did; I would not hear this complaint from certain staff members anymore!)

Susan
"People seem not to see that their opinion of the world is also a confession of their character."
Ralph Waldo Emerson (1803 - 1882)

 

[Toni269]

Susan, I change the station form to say "Y" in per button ring control, do you know how to control it to do an abbreviated ring or delay ring? Thanks!

 

[1a22ip]

On page 3 where you assign the buttons in the Rg= field place a=abbrv d=delayed n= no ring r=ring.

Hope this helps
ED

1a2 to ip I seen it all

 

[Toni269]

Ok, I'm testing and rings from both extensions sound exactly the same, am I doing something wrong? I've tried many combinations on both station sets! Thanks for your help!

BUTTON ASSIGNMENTS
1: call-appr Auto-A/D? n Rg:r
2: call-appr Auto-A/D? n Rg:r
3: call-appr Auto-A/D? n Rg:r

22: brdg-appr Btn:1 Ext:1234 Rg:a
23: brdg-appr Btn:2 Ext:1234 Rg:a
24: brdg-appr Btn:3 Ext:1234 Rg:a

 

[elvislives]

The ring pattern is the same , except it will be delayed or abbreviated. Like Susan mentioned. The change in the pattern is slightly different.

Elvia
PSC

 

[Toni269]

I'm testing every possible scenario and the rings are exactly identical without delay's my switch is CM 2.0 or Version 12, maybe that's the difference? I also don't know what Audo- A/D? means. I appreciate all of your help, I'm still stumped on this one.

 

[elvislives]

Is the Bridge call alerting set to yes, it will be on the second tab?

Elvia
PSC

 

[Toni269]

YES:
FEATURE OPTIONS
LWC Reception: spe Auto Select Any Idle Appearance? n
LWC Activation? y Coverage Msg Retrieval? y
LWC Log External Calls? n Auto Answer: none
CDR Privacy? n Data Restriction? n
Redirect Notification? y Idle Appearance Preference? n
Per Button Ring Control? y
Bridged Call Alerting? y Restrict Last Appearance? y
Active Station Ringing: single

H.320 Conversion? n Per Station CPN - Send Calling Number?
Service Link Mode: as-needed
Multimedia Mode: basic Audible Message Waiting? n
MWI Served User Type: Display Client Redirection? n
Select Last Used Appearance? n
Coverage After Forwarding? s
Multimedia Early Answer? n
Direct IP-IP Audio Connections? y
Emergency Location Ext: 1234 IP Audio Hairpinning? y

 

[elvislives]

Change the station ringing to continuous, this might help you notice the difference in the ring tones. Do you have the option on the station as above like Susan mentioned?

call-apr auto a/d? N rgr:r

on the secondary phone

brdg-appr auto a/d? a rgr:a


Elvia
PSC

 

[Toni269]

Elvia,

Thank you and everyone so much for all the ideas. It's just not working! The secretary just might put in a 2nd phone and do it that way and work with 2 phones side by side hers then the other with bridged appearance.

Thank you all again for your help!

 

[elvislives]

Toni- if you've been listening to it all day they might start sounding the same. Leave it as is and give it a day and see if she notices a difference in the tones of the ring pattern. I just tested it on my phone. I added a bridge appearance set to rngr:a and all the call apr set to rgr r. The ring pattern is 1. I could see the difference in the tones.

Elvia
PSC