BCM 50 Root Prompt Access

[pbxnkey]

Does anyone know a way around Nortel's daily changing password to get access to the root prompt. I need to access the CDR folder to delete some files.
Thanks.

 

[Firebird Scrambler]

I'm guessing that you are referring to the "nnsupport" account?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[pbxnkey]

yes.
I tried calling Nortel and I can't open a case without a valid contract (even though it's a problem that ONLY they can fix).
NONSENSE!

 

[Firebird Scrambler]

As far as I know, it's not possible to access the system at a higher level such as nnsupport as it's based on the systems site ID and the date, which I'm sure you know.

The only advice I can offer you is to revert the date to when you last had a passcode for the nnsupport access account and see if it will work?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[pbxnkey]

Unfortunately I do not have a past password.
Thanks for the input though.

 

[shawny78]

Has anyone seen the nnsupport password? Is it all numbers / letters... will using it give access to the linux OS BCM is running on? I have a BCM that has no support on it anymore and I want to get in to it.

Thanks

 

[Firebird Scrambler]

There are two versions of nnsupport. The main method just uses the 16 digit code that Avaya generates to be used with that high level account. i.e.

system id - 4303EC0D0000
BCM 4.0, M50 R2 and M50 R3 Password of the Day
System ID: 4303EC0D0000


Date Password
19/11/2009 5215061359749072
20/11/2009 3776141088791048
21/11/2009 4722347047672538
22/11/2009 0799129287874108
23/11/2009 6474812748607684
24/11/2009 7649244480020621
25/11/2009 6700816074016666
26/11/2009 5976547085177648
27/11/2009 8961342082614760
28/11/2009 7345006617642058
29/11/2009 7499754570408048
30/11/2009 5884308300447003
01/12/2009 7708705908697480
02/12/2009 6094841579735687

As you can see above, it's not going to be easy to crack!.

The second method uses the BCM password reset tool that Avaya have produced. This still requires them to know your systems ID and date etc as they will generate a file that you have to load into the tool. I've never used it.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[shawny78]

Thank you Firebird!