Basic Outoing Short Codes Overview 1

[Scodaddyo]

I had training on the IPO way back when it was on version 3.

I have put in new 6.0 system a few years ago.

Can someone please post a brief overview on what I need put into the ARS, Shortcodes, and User Short Codes?

System Overview: Newest version of IPO version 8. The client has a full PRI with 40 or so numbers. We are looking for each user to send different outgoing caller id.

I just need a refresher on the [9]N; and the Nsi and the outgoing CLI. What needs to be in the ARS and short codes in terms of secondary dial tone.

Thanks.!

 

[tlpeter]

You are using Nsi, try NS in your short code.

BAZINGA!

I'm not insane, my mother had me tested!

 

[kholladay]

S is ALWAYS caps.

It would never be Nsi nor NsI but always NSi. Granted you can sometimes fudge the caps but in this case N and S are without exception capital and i is without exception lower case and thus NSi is the only proper use.

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[Scodaddyo]

So, I had this working to call out for a few calls.

Now its not.

Monitor:
********** Warning: Logging to Screen Started **********
5315492mS CMCallEvt: 0.1075.0 -1 BaseEP: NEW CMEndpoint f5270cfc TOTAL NOW=1 CALL_LIST=0
5315492mS CMCallEvt: 0.1075.0 -1 Nate Edelstein.-1: NEW CMExtnEndpoint f5270cfc, Name=Nate Edelstein, Extn=201, Phys Extn=201
5315492mS CMCallEvt: CREATE CALL:31 (f5270810)
5315493mS CMCallEvt: 0.1076.0 -1 BaseEP: NEW CMEndpoint f526f34c TOTAL NOW=2 CALL_LIST=0
5315495mS CMCallEvt: 0.1075.0 31 Nate Edelstein.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
5315496mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=201 dir=out complete=0 ses=0
5315496mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
5315496mS CMCallEvt: 0.1075.0 31 Nate Edelstein.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
5316417mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5316418mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=9 sub= calling=201 dir=out complete=0 ses=0
5316418mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=9 type=100 depth=1 nobar=1 setorig=1 ses=0
5316792mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5316792mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=91 sub= calling=201 dir=out complete=0 ses=0
5316792mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=91 type=100 depth=1 nobar=1 setorig=1 ses=0
5317005mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5317005mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=912 sub= calling=201 dir=out complete=0 ses=0
5317005mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=912 type=100 depth=1 nobar=1 setorig=1 ses=0
5317230mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5317230mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=9124 sub= calling=201 dir=out complete=0 ses=0
5317230mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=9124 type=100 depth=1 nobar=1 setorig=1 ses=0
5317566mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5317567mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=91240 sub= calling=201 dir=out complete=0 ses=0
5317567mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=91240 type=100 depth=1 nobar=1 setorig=1 ses=0
5318304mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5318305mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=912403 sub= calling=201 dir=out complete=0 ses=0
5318305mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=912403 type=100 depth=1 nobar=1 setorig=1 ses=0
5318605mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5318605mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=9124036 sub= calling=201 dir=out complete=0 ses=0
5318605mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=9124036 type=100 depth=1 nobar=1 setorig=1 ses=0
5319192mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5319192mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=91240361 sub= calling=201 dir=out complete=0 ses=0
5319192mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=91240361 type=100 depth=1 nobar=1 setorig=1 ses=0
5319516mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5319517mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=912403615 sub= calling=201 dir=out complete=0 ses=0
5319517mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=912403615 type=100 depth=1 nobar=1 setorig=1 ses=0
5319666mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5319667mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=9124036152 sub= calling=201 dir=out complete=0 ses=0
5319667mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=9124036152 type=100 depth=1 nobar=1 setorig=1 ses=0
5320116mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5320117mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=91240361520 sub= calling=201 dir=out complete=0 ses=0
5320117mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=91240361520 type=100 depth=1 nobar=1 setorig=1 ses=0
5320283mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: Setting Hard Timer 4000
5320283mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=912403615200 sub= calling=201 dir=out complete=0 ses=0
5320283mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=912403615200 type=100 depth=1 nobar=1 setorig=1 ses=0
5324283mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: TimerExpired cause=CMTCDelayedProcessing
5324283mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=912403615200 sub= calling=201 dir=out complete=1 ses=0
5324283mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: ADD TARGET (N): number=912403615200 type=100 depth=1 nobar=1 setorig=1 ses=0
5324284mS CMTARGET: 0.1075.0 31 Nate Edelstein.0: USER SC: 912403615200 3 12403615200 sc=type=Dial3K1 code=9N;, num=NSi2025370006
5324284mS CMARS: FindActiveARSByGroupID GroupID=0 - Not Found
5324285mS CMTARGET: Problem with Line Id: 5 - preselected: 00000000, Unlicenced: 0, OperationalTest: 1, NewCallResourceCheck: -1
5324285mS CMTARGET: DIAL LINE: 31 GROUP = 0 SUCCESS = 00000000
5324286mS CMCallEvt: 0.1075.0 -1 Nate Edelstein.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
5324287mS CMCallEvt: 0.1076.0 -1 BaseEP: DELETE CMEndpoint f526f34c TOTAL NOW=1 CALL_LIST=0
5324287mS CMCallEvt: END CALL:31 (f5270810)
5328584mS CMCallEvt: 0.1075.0 -1 Nate Edelstein.0: StateChange: END=X CMCSCompletedTone->CMCSCompleted
5328584mS CMCallEvt: 0.1075.0 -1 Nate Edelstein.-1: StateChange: END=X CMCSCompleted->CMCSDelete
5328585mS CMTARGET: 0.1075.0 -1 BaseEP: ~CMTargetHandler f52695fc ep f5270cfc
5328585mS CMCallEvt: 0.1075.0 -1 BaseEP: DELETE CMEndpoint f5270cfc TOTAL NOW=0 CALL_LIST=0

 

[tlpeter]

Do you have licenses for the PRI card?
It comes with 8 channels enabled but it needs licenses if you want more channels (up to 23 or 30)

BAZINGA!

I'm not insane, my mother had me tested!

 

[Scodaddyo]

I think the actually PRI just went down.

I got a few calls out, but now it shows as out of service.

 

[tlpeter]

That should show up in a trace.
Did you have it running?

I see -> 5324285mS CMTARGET: Problem with Line Id: 5 - preselected: 00000000, Unlicenced: 0, OperationalTest: 1, NewCallResourceCheck: -1

This says that it is unlicensed.
So do you have pri add licenses.



BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

To go back at the initial question:
Give the users a number equal to the last three digits of the DDI range
Route incoming calls to groups with a different number were you put you user in

Like :
DDI = 123456777
User = 777
Group = 277

ARS shortcode = ? / .s123456E / Dial / Line group ID

You need only one shortcode as the E represents the users phone number

And in SSA you can see how many licensed PRI channels you have

If it ain't dutch it ain't much