Backup through firewall

[lardum]

My Backup Exec server is protected with Windows Firewall on one of the interfaces. When i try to backup through that interface i receive an error message. If i turn off the firewall everything works fine.
Anyone have any ideas on how i should configure my Windows Firewall to get the backup working?

 

[steveot]

There are technotes on this



VERITAS Backup Exec (tm) 9.0 for Windows Servers has improved support for backups of remote computers

http://seer.support.veritas.com/docs/255831.htm

 

[lardum]

I've already read that one. The thing is that you cant define a range scope in windows firewall. Or am i wrong?

 

[steveot]

XP firewall or ISA?

 

[lardum]

It's Windows 2003 server's built in firewall.

 

[steveot]

You have to enable port 10000 and then allow beremote.exe

http://seer.support.veritas.com/docs/244303.htm

http://seer.support.veritas.com/docs/275489.htm

 

[lardum]

enabled port 10000 /TCP and also allowed beremote.exe on the media server (where the firewall is active) and still doesn't work.

If i run a test run it runs ok. But when i run the actual job it fails.

 

[steveot]

Have you debugged the remote agent and and job engine?

Also, in you job setup are there muliple NIC on the media server?

 

[lardum]

what do you mean with debugged?

Yes, there are multiple NIC's. In this job i specify it to run on the interface which i want it to run on.

 

[steveot]

Try switching it around and see what happens.

http://seer.support.veritas.com/docs/254212.htm

IF you debug the services on each in typically you will see an error ...network related.

http://seer.support.veritas.com/docs/266910.htm