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Avaya Wallboard - 'Agent On Call' Display

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skk391

skk391

Technical User
Joined
Mar 3, 2009
Messages
332
Location
GB
Hi all,

Just getting setup with a new Avaya Ip office 500. We have the callcentre suite installed and I am trying to setup a new wallboard. I have setup most of the required displays but cannot find the 'agent active' or 'agent on a call' display. I know it must be there somewhere but cannot seem to find it. Does anyone know what the display is called in Queue Statistics in CCR Client Wallboard?

Thanks

 
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