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Avaya Softconsole

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elvislives

elvislives

MIS
Aug 25, 2004
108
US
I have 1 name that is not updating on my scheduled import on the Avaya Softconsole. Has anyone heard of such a problem. I've made changes to the station name to see if that helps and no luck. Help!
 
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Maybe the phone was in use when you did the import? Might try a BUSY then RELEASE and try to change the name again.
 
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I've tried that and it didnt work. I've also tried changing the name and nothing. The updated is done afterhours so it should work with no problems. Any other suggestions?
 
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Are you trying to import this from a spreadsheet? Maybe there's an unrecognized character that's stopping the import. Do the other stations update OK?
 
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the import is actually scheduled in the master directory. There are no special characters. Its wierd! I cant figure it out.
 
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