I am currently configuring ASBCE to allow user to remote use Avaya Communicator for Windows (and optionally iPad).
Admin guide tells not to set a presence server address. IPO will inform Communicator about the XMPP server IP address inside of a SIP registration message. I can see that the internal IP address of OneXPortal will be used. Communicator cannot connect to that address and has to use the public IP address.
I had a look into our system and were able to see that IPO sends a FQDN as "onex_server" and the customer IPO sends an internal IP address as "onex_server".
The circumstances are similar. IP500V2, R9.1SP3, OneXPortal and VMPro on external Application Server. Both OneXPortals have a FQDN configured as IM/Presence domain. The customer has ASBCE our inhouse system not (yet) but I think it doesn't matter since the information is send by IPO and not ASBCE.
Does anyone what parameter I have to touch to send FQDN as "onex_server"?
Sysmon at customer's site:
Sysmon at our site:
Admin guide tells not to set a presence server address. IPO will inform Communicator about the XMPP server IP address inside of a SIP registration message. I can see that the internal IP address of OneXPortal will be used. Communicator cannot connect to that address and has to use the public IP address.
I had a look into our system and were able to see that IPO sends a FQDN as "onex_server" and the customer IPO sends an internal IP address as "onex_server".
The circumstances are similar. IP500V2, R9.1SP3, OneXPortal and VMPro on external Application Server. Both OneXPortals have a FQDN configured as IM/Presence domain. The customer has ASBCE our inhouse system not (yet) but I think it doesn't matter since the information is send by IPO and not ASBCE.
Does anyone what parameter I have to touch to send FQDN as "onex_server"?
Sysmon at customer's site:
Code:
<ipo>
onex_server="10.50.13.12";
onex_server_port="8080";
xmpp_server_port="5222";
server_onex_secure_port="9443";
server_xmpp_secure_port="5223";
username="ACommTest";
username_twin="&0.ACommTest";
voicemail_collect="VM.699";
video="1";
obtain_contacts_from_ipo="0";
conferencing="1";
conf_server="confserver@ipoffice.com";
conf_server_adhoc="ConfAdhoc";
transfer="1";
extended_mwi="1";
video_capable="1";
blind_transfer="1";
auto_ans="1";
change_password="1";
xmpp_group="1";
rfc2833_payload="101";
</ipo>Sysmon at our site:
Code:
<ipo>
onex_server="onex.domain.com";
onex_server_port="8080";
xmpp_server_port="5222";
server_onex_secure_port="9443";
server_xmpp_secure_port="5223";
username="Testuser";
username_twin="&0.Testuser";
voicemail_collect="VM.38";
video="1";
obtain_contacts_from_ipo="0";
conferencing="1";
conf_server="confserver@ipoffice.com";
conf_server_adhoc="ConfAdhoc";
transfer="1";
extended_mwi="1";
video_capable="1";
blind_transfer="1";
auto_ans="1";
change_password="1";
xmpp_group="1";
rfc2833_payload="101";
</ipo>